Returns and Exchanges

 SHIPPING

Orders are processed and shipped within 1-2 business days. Orders are packaged and shipped on Monday's, Wednesday's, and Friday's of each week excluding national holidays. Orders placed on the weekend will be processed the following Monday. Orders placed on Friday later than 3:00 PM EST will be processed on the following Monday.

Cost: The cost of delivery will be as set out on the Site, and will not be refundable. The delivery costs are transport costs only, and does not cover import or customs duties, levies, taxes or liabilities of any kind that may apply in any destination country. We do not accept, and expressly exclude, any liability for any delays, duties, taxes or levies that may apply in any destination country, or if the products are rejected for any reasons whatsoever at the destination country, and will not accept any return, refund or cancellation due to any such delay, duty, tax, levy or rejection.

To inquire on delayed packages or missing tracking information please contact Info@latigrathelabel.com

                                                       

RETURNS

If you are unhappy with your purchase for any reason and would like to return or exchange your items, please return your items in accordance to the below policies.

  • To initiate a return please email info@latigrathelabel.com with your order number and reason for return.
  • Return shipping costs are the responsibility of the customer unless there was an error on our part.

  • Full price merchandise can be returned for a full refund within 30 days of delivery date. Items purchased as Final Sale are not eligible for refund but may be exchanged.

  • All refund requests must be initiated within 30 days of delivery to be eligible for refund.

  • Items must be in original condition, unused, unwashed, and have all original packaging. Items must be free of stains, makeup, deodorant, or perfumes. Items returned not in original packaging, or with damaged packaging will incur a 10% restocking fee.

  • Refunds will be processed 7-10 business days after receipt of returned items.

  • We cannot be held responsible for lost or stolen packages.
                                                         
    EXCHANGES

    • Items returned for exchange must meet the above return guidelines.

    • 1 exchange allowed per order.

    • Exchanges will be processed 7-10 business days after receipt of returned items.

    • Please contact us at Info@latigrathelabel.com if you have any questions.

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